Dearest customers before purchasing any of our goods, below are some notice that requires your full attention;
1. If any of the outfits comes in set, they must be purchased as a set and not sold separatel, but different sizes can be matched for top & bottom.
2. Once all pre-order items are purchased, the order is considered final and is not allowed to be changed midway.
3. Within three days upon receiving the purchased product, we only accept one time exchange for size matter, but the design change is not allowed. *The customer is responsible for the return postage and our company will be responsible for the postage of the second shipment to customer within Malaysia.
4. Our official website has displayed necessary product informations including item prices, details, and measurements. If you wish to use credit card/paypal, you may make purchase via our official website www.dresboutique.com
5. All Sales items are not acceptable for replacement of sizes or designs.
6. We do not do pre+order as all item are ready stock. No replenish of stock once sold out.
7. Upon receiving the purchased items, we do not accept any “personal reasons” for refund or exchange the goods such as (I don’t like it/ don't fit well after sometime / won't wear it/ don’t feel like wearing anymore)
8. We only have one store in Melaka raya, Melaka for the moment. Operating time at 11.30am-7.30pm, recommend to call in or whatsapp before visiting. Walk-in available after 2pm.
9. Our company do not provide customized clothing as we only fabricate clothings according to our own size chart and designs. However we do allow minor alterations to size fitting where no change in styles/designs and no change of fabrics. Once the alterations is done, the items will not be allowed for exchange/refunds.